Cost: $180/year

I want my Support Portal

Get your ticket management system and support your customers in a professional way!

"Customer Support Portal" with ticketing system, knowledge base, FAQ and live chat developed to manage support tickets in a professional manner.

Supports the creation of multiple departments and user roles according to your needs.

Access to Demo as Admin:
tudominio.appssoporte.com
User: tudominio@demo.com
Pass: Demo12345678

Main characteristics:

• Compatible with mobile devices
• Self-hosted under your brand
• Dashboard and Statistics
• Create multiple departments
• Assign multiple users to departments
• Ticketing system
• Guest ticketing system
• Live chat (for registered users)
• Ticket history
• Configure automatic ticket closing
• Generate Reports (.pdf)
• Email and website notifications
• Knowledge base
• Share articles on social networks
• Useful or not useful voting
• Frequently asked questions
• Announcements or news
• Unlimited user roles
• Unlimited staff members
• Canned responses with placeholders
• Custom Fields (Ticket Creation Area)
• Assign tickets to agents
• Option to show all tickets or only assigned tickets (roles)
• 3 colors for public pages
• Login and generic user registration
• Login with user name and e-mail address
• Social login with Facebook, Google and Twitter
• Google ReCaptcha
• Time zone according to each user's configuration
• Add user from admin panel
• Edit user, configure user profile
• User list and search with different filters
• Date and time formats
• Set password security
• System to invite users
• Verify email for registration
• Send email to registered user
• Email templates
• Backup options
• Cookie consent pop-up window
• Manage active sessions
• Remember me option
• Reset password
• Maintenance mode
• Manage terms and policies pages
• Custom SMTP
• Send test email
• Google analytics
• Translation ready

What does Ready for translation mean?

This means that you can request the language files from us to translate, modify and customize them to your liking. You can add your favorite language translations, but the published content (e.g. articles, etc.) does not support multiple languages.

$180/year

I want my Support Portal

Prices can go up at any time.